Residential Aged Care
What Are the Strengthened Aged Care Quality Standards?
Australia’s aged care system is changing, with new rules designed to improve the quality and safety of care for older Australians. These changes include the introduction of the Strengthened Aged Care Quality Standards, which set clearer expectations for how aged care services should be delivered.
The standards focus on putting older people at the centre of care, with an emphasis on dignity and respect, safe and effective care, clear communication, workforce capability and continuous improvement. They apply across residential aged care and care delivered in the home and form part of broader reforms to strengthen accountability and trust in the aged care system.
KnG Healthcare is aligning its systems, workforce practices and service approaches with the Strengthened Aged Care Quality Standards. This alignment supports our broader commitment to quality, safety and accountability, and reflects the direction of ongoing reforms aimed at strengthening trust in the aged care system and improving outcomes for older Australians and their families.
Standard 1
The Person
Care upholds the individual’s
dignity, choices, and identity.
Standard 2
The Organisation
Strong governance and inclusive, accountable service delivery.
Standard 3
The Care and Services
Safe, effective, well-coordinated care that meets evolving needs.
Standard 4
The Environment
Care settings that are safe, comfortable, and support independence.
Standard 5
Clinical Care
Delivery of evidence-based care by qualified professionals with clinical excellence.
Standard 6
Food and Nutrition
Enjoyable, nutritious meals that respect cultural and personal preferences.
Standard 7
Residential Community
Fostering inclusion, opportunities for connection, and enriched daily living.
The Charter of Aged Care Rights
The Charter of Aged Care Rights protect your rights as a consumer of
Australian Government funded aged care services.
Charter of Aged Care Rights PDF
The Aged Care Quality and Safety Commission (ACQSC), the
independent government body that develops and enforces the Aged Care Quality Standards and protects the rights of people receiving aged care in Australia.
As part of our commitment to meeting the strengthened standards and achieving our aged care licence, KnG Healthcare upholds the Charter of Aged Care Rights for every resident in our care.
