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Inpatient Care

Our Approach to Inpatient Care

KnG Healthcare delivers short term hospital care for patients who no longer require acute hospital treatment but are not yet clinically or socially ready to return home. This may include patients who need additional monitoring, rehabilitation, care coordination or support before transitioning to the next stage of care. Our role is to provide a safe, structured and professionally supervised environment that supports recovery while maintaining continuity of care.

Our hospital care services operate within robust clinical governance frameworks and are aligned with the National Safety and Quality Health Service Standards. This ensures care is delivered safely, respectfully and consistently, with a strong focus on patient dignity, quality outcomes and clear communication with families and referring services.

The KnG Healthcare model is designed to bridge the gap between acute hospital admission and discharge to home, aged care or community based services. Care is delivered by experienced clinical teams, supported by strong discharge planning and coordination. This approach supports patient flow, reduces unnecessary hospital stays and helps ensure transitions are well planned and appropriate to individual needs.

What does this mean for patients and families?

For patients, this means receiving the right level of care at the right time, in a setting that supports recovery and prepares them for the next step in their care journey. Patients continue to receive professional clinical oversight, with care focused on stabilisation, rehabilitation and readiness for discharge.

For families, it means reassurance and clarity during what can be a stressful period. Care is delivered in a structured and supportive environment, with clear communication, thoughtful discharge planning and coordination with hospitals and community services. Families can feel confident that their loved one is being cared for safely, while planning for the most appropriate next stage of care.

Developed in strong partnership with supportive local health services, this model addresses the urgent need for hospital bed capacity. The result is a smoother flow of patients through the health system, fewer delays for those awaiting hospital admission, and greater efficiency in emergency departments.

Paula Duffy – CEO KnG Healthcare

KnG Extended Care

Address: 70 Lawrence Dr, Nerang, Queensland 4211

KnG Extended Care at Nerang provides short term, clinically supported care for patients who no longer require acute hospital treatment but are not yet ready to return home. The facility supports recovery, stabilisation and transition planning in a safe and professionally managed environment.

Care is delivered by experienced clinical teams in alignment with the National Safety and Quality Health Standards. The service works closely with referring hospitals and community providers to support continuity of care and well coordinated transitions to the next stage of recovery.

Located in Nerang on the Gold Coast, the facility is designed to support pateint comfort, safety and dignity while facilitating effective discharge planning and coordination with broader health services.

Need to get in touch?

Front Reception

24/7 Availability

Phone

(07) 5220 9591

Patient Phone

Available: 7am to 7pm - 7 days

Phone

(07) 3262 0072

Security Phone

For after hours and all deliveries

Phone

(07) 2111 7464

If the patient does not have a mobile phone, relatives are welcome to call us on 07 3262 0078.

Transportation & Parking

  • Visiting hours are available daily until 8pm.
  • The entry gates close daily at 6pm so visitors will need to contact security to open the gates for entry to the car park – the security phone number is (07) 2111 7464.
  • Visitor parking is available on the street, with limited visitor parking also located on site. For on-site parking, please enter through the main gate and take the first left, where designated visitor bays are available.
  • Café available for patients and visitors at the Terrace Coffee Shop – open 9am to 2.30pm – 7 days per week
    Wed and Thurs 5.30pm – 6.30pm
    Sunday 9am – 1pm    .
  • Public Transport: Bus services operate along Lawrence Drive, with a bus stop located directly to the left of the main entrance.
    Nerang Train Station is a 10-minute walk from the facility.

We're here to help make this part of your healthcare journey as smooth and supportive as possible.

I was very impressed with the standard and compassion the whole team displayed during my stay 10/10

– Patient

Your nursing team and social workers have been just wonderful. So professional always courteous and helpful. It has been a challenging time deciding on mum's care, but it gave me great comfort knowing she was in the best of hands with your team. It really is patient centred, and it was lovely to see how much they fussed over mum and made her feel cared for and respected. Also, the security team were just lovely. Always accommodating and helpful where they could be.
– Family of Patient

Your nursing team and social workers have been just wonderful. So professional always courteous and helpful. It has been a challenging time deciding on mum's care, but it gave me great comfort knowing she was in the best of hands with your team. It really is patient centred, and it was lovely to see how much they fussed over mum and made her feel cared for and respected. Also, the security team were just lovely. Always accommodating and helpful where they could be.
– Family of Patient