Support at Home
What is Support at Home?
Support at Home refers to government funded services designed to help older Australians remain living safely and independently in their own homes for as long as possible. It brings together funded supports that were previously delivered through different programs into a more coordinated approach, with a stronger focus on individual choice, flexibility and continuity of care.
Under this model, eligible individuals receive approved funding to support daily living, personal care and wellbeing needs. Support at home services are intended to adapt as circumstances change, working within the framework of the Strengthened Aged Care Quality Standards to promote quality, safety, dignity and person centred care.
Who is it for?
Support at home services are suited to older Australians who have been approved for a Home Care Package and require assistance to use their funding effectively, as well as those waiting for services to commence or experiencing delays in accessing funded supports. It can also support people whose needs have increased over time and are no longer fully met through existing arrangements.
This type of support may be helpful for individuals who require help with daily living activities, personal care, transport, social support or short term assistance following illness, injury or hospital discharge. It is also appropriate for people who prefer greater flexibility or continuity in who provides their care, particularly where consistency and familiarity are important.
Support at home services can also assist family members and carers who need additional help to sustain their caring role. By working alongside funded care arrangements, this support helps ensure care remains responsive, person centred and aligned with changing needs and priorities.
- Need assistance with daily activities such as bathing, dressing, cooking, and cleaning.
-
Want to stay in their
own homes as they age.
- Require coordinated care and support to maintain independence.
What types of services are included?
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Transport to appointments
and social activities
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Nursing and
clinical care
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Personal care (bathing,
grooming, mobility)
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Meal preparation and
nutrition support
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Domestic assistance
(cleaning, laundry, shopping)
-
Home modifications
and safety equipment
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Allied health (e.g.
physiotherapy, podiatry)
Where KnG Healthcare fits in?
Australia’s aged care system has evolved to provide more coordinated, flexible and person centred support for older Australians living at home. The planned transition from the Commonwealth Home Support Programme (CHSP) to the Support at Home Care Program in 2027, alongside the introduction of the Strengthened Aged Care Quality Standards in 2025 reflects a clear focus on quality, safety, dignity and individual choice.
While Home Care Packages provide a structured framework for funded care, many people continue to experience gaps, delays or changing needs that require additional or more flexible support. KnG Healthcare delivers support at home services that align with the Strengthened Aged Care Quality Standards and work alongside existing funded arrangements, helping to ensure care remains consistent, responsive and centred on the needs of each individual.